Return Policy

Return Policy

Terms & Conditions

– Hours of Operations:  7:30am – 5pm EST, Mon – Fri  (Closed on Major Holidays)

– Minimum Orders: NONE – we will welcome ALL orders. Order or give us a call even if you need just one item.

– Method of Payment: We accept Visa, Mastercard, American Express, PayPal and C.O.D.

– Shipping Information: All products are sold F.O.B. shipping point unless otherwise quoted.

  • UPS is our primary carrier.
  • Actual street address must be provided.
  • UPS will not deliver to a Post Office box.
  • UPS Next day, Second day & Third day service available.

Returns/Damaged Goods: You must contact us within 3 business days to advise if the product you received is incorrect or damaged.

  • You should inspect the package(s) for damage before you sign for the delivery.
  • To process a claim for damaged packages you must sign for the delivery as “Damaged”.
  • “Call Tags” are issued only in the event of a shipping error on our part.
  • You must call 800-724-2209 for return authorization prior to shipping product(s) back.
  • Restocking fees may apply for any returned products.

Warranty: All products are warrantied to be free from defects or manufacturer defective workmanship under manufacturer’s warranty.

  • All warranty claims are subject to inspection and approval of the manufacturer.

We will try to assist you where applicable.